Specialization is for when you don't just want to play the digital marketing game anymore, you want to drive it. To change it. This dynamic online social marketing course gives you the skills, know-how, strategy and techniques to be that change. Become a Member and connect to the industry and white-hot opportunities. Here is power. The power to influence. To speak to billions of people.
Nov 28th, 2019
Social Media Marketing Professional
30 Hours Online
Flexi Pay Available
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We give you the thinking and tools to become a leading player on the digital stage. Create powerful and dynamic digital strategy. See it manifest into real world, business-changing action. The modules are building blocks – of knowledge, of your vision, of the leading Social Media Marketing Certification
Just who are your audience? What do they do, think, feel, eat, love, hate and ‘like’? And what do they think about you? Knowledge is power. And both knowledge and power are fascinating.
This module gives you the research techniques to know your audience, and cultural and industry trends. Every day the very people you want to reach throw up gigantic amounts of data. Without the right tools and thinking, it’s a critical mass of meaningless banality. With the right tools and thinking, you have insight deep into hearts and souls.
Twitter spats. Facebook kittens. Instagram bodies. Humans of Everywhere can’t get enough content – so better content means world-size opportunities.
First up, what do your peeps want to see and share? Once upon a time, putting the right content before the right eyeballs at the right time was a digital game of ‘pin the tail on the donkey’. Nowadays, we have sleek and powerful content management functions to target, select your platform and make use of social listening (which sounds delightfully sinister but isn’t) and competitor analysis.
This module covers key considerations, the various content formats on the platforms (a ‘story’ isn’t something you merely tell nowadays), the awesome power and practice of scheduling content and how to tie it all together with the mother of all strategies.
Your content seeds must be scattered widely - yet carefully - so that they fall on fertile minds. From these humble seeds, fantastical money trees shall bloom.
Content seeding is an oh-so-clever way to squeeze every last drop of effectiveness out of your content. It’s all about relevance. Scatter your brand messages in the places where your audience are likely to be. Choose canny paid promotion, and influencers with true influence. Watch as your pertinent, entertaining, heart-warming or slick content or brand message grows legs of its own and flies around on invisible wings. Measure your success, then rinse and repeat - only better - because now you have all the tools and skills you need to build a titanium strategy from which to scatter your super-seeds.
Facebook is the behemoth of community building so the opportunities here are biblical in scale. This module helps you: understand the enduring appealing of this great big, sprawling original, set up a Facebook Business page and build a community around it, unleash the potential of the platform feature, create compelling Facebook ads and ensure the come before the right eyeballs thanks to a canny mix of targeting strategies, learn all about KPI monitoring, ongoing measurement, reach up to 1.6 billion human beings on any given day
Twitter is a different animal - less community, more punch. It’s also surprisingly young and ever-so-slightly more male. The media is the message (think about it). Twitter literally challenges you to be ‘more clever’, and this module shows you how. We cover: what a winning Twitter account looks and acts like how to use Twitter Ads Manager the right Twitter Ad format or you campaign using Twitter Analytics for even more cleverness how to create more Twitterish content - snappy, sharp, shareable and short. Because Twitter doesn’t suffer fools
This one is all about slick and effortless professionalism. Learn how to use features such as Company pages and Showcase pages, to create an exemplary presence for your company – and gain a deep understanding of what that means in this context. Here you encounter ad formats such as Text ads, Sponsored ads, Sponsored InMails, Display ads, and the aptly named Dynamic ads. See what best practice means on this platform, strategize like a CEO and measure the effectiveness of your campaigns. It’s a bit like wearing smart casual. Tonally, it’s a balancing act, kind of trickier than you might think. Too formal and 2009 will come to drag you back. Too casual and you so don’t get it. But do Linkedin well and your competitors shall be painfully outclassed. You’ve got this – because we have.
And now for something young and cool, where product placement is as easy and seamless as 20 minutes of unplanned scrolling. Behold Instagram, behemoth of the future, and Snapchat, home of the yoof. The module gives you a deep understanding of how these platforms work (faster, more visual), how to make your brand work in these very different spaces and why you need this great spread of messaging across the platforms. Create a go-to Insta account. Work those tricky Snap features. Strategize, advertise and optimise. And learn how here too analytics equals #superpowers
YouTube because you have eyes to see. And a picture speaks a thousand words – and this being social, should inspire a few thousand too. Social video is one of the most awesome tools in your new bag of digital tricks. And video is no longer the preserve of guys with film study degrees. This superpower is now yours, and here we give you all the tech and thought basics to make it happen, including how to set up and manage a YouTube channel and create strategies that don’t treat creativity like a buzzword. Learn how video sits within the rest of your mix across platforms, build your online audience and use advertising and analytics for visual campaigns that mesmerise.
One of the most interesting dynamics of social media is how it manages to be collective - the great big bee brain containing the thoughts of billions - yet also personal (it’s about what I ‘like’) and actually kind of intimate (my platform in my own time). This leaves miles of scope for that important personal interaction, and social customer service is your opportunity that to shine bright like a digital diamond. This module shows you which platforms do service best and how. It’s about happiness – best practice in how to measure your customers’; how to train happiness-inducing social customer service agents, and how to build and run online support communities that are make people happy. You also get to evaluate your performance and how to make Peer-to-Peer (P2P) communities (where consumers rate your offering) happy too. This is human values dressed up as tech.
You’ve got skills, tools, followers, know-how, tech, savvy, smarts and big ideas. Now learn to tie it all together with cutting-edge strategy, the visionary stuff, as practiced by the world’s leading brands on social. And work out how your wild and responsive social offering sits with – or carries – the rest of your marketing mix. Here we look at research – owned, accessed, desk and audience research – because knowledge is razor sharp and super-specific these days. Work the silent superpower of deep social listening. Set actionable objectives and KPIs. Turn your plan into a vast, fast-unfolding and hyper-responsive reality. Make it happen and then make it happen better with analytics and measurement tools. You a now a true player of the game. Choose your prize and win it.
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Having gained an introduction to the digital field at Epsilon, I realized there were many more areas to explore and gain knowledge in. Digital marketing is a key part of every successful business, and is a career path I decided to pursue.
Between the course management team, comprehensive learning content and weekly blogs on the Digital Marketing Institute website, I felt that my learning experience was very well supported overall.
When I decided to rejoin the workforce, I recognized the digital skills gap in my CV, and knew it needed to be addressed before approaching potential employers.
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How is the Social Media Marketing Certificate assessed?
The Specialist Certificate in Social Media Marketing is assessed by one three hour exam. These are administered by our computer-based testing partner, Pearson Vue, via its global network of test centres. Candidates need to achieve a minimum of 60% to pass the exam.
Your examination fee is included in the course price but subsequent re-sits due to failed attempts will incur a fee of approximately €60 or local currency equivalent payable directly to Pearson Vue when you book your repeat attempt.
Who should take this social media marketing course?
The Specialist in Social Media Marketing is suitable for people who are responsible for the planning, execution and management of social media campaigns. Social media specialists, enthusiasts, executives or anyone who would like to enhance their digital marketing knowledge base in this area would excel on this course.
You may be a business owner looking to take your online marketing to the next level or you may be someone looking for a change of career. The only prerequisite is that you have in an interest in a social media marketing career.
This specialist certificate is suitable for any level of skills or experience and is designed to prepare you to engage specifically with social media marketing within an overall digital marketing domain.
Do I need to have a marketing background?
Anyone can apply for the Specialist Certificate in Social Media Marketing.
A background in a related discipline is not required – the aim of the online SEO course is to allow you to learn everything you need to know about search marketing; and to kickstart a new and exciting career. You may be a business owner looking to take your online marketing to the next level or you may be someone looking for a change of career. The only prerequisite is that you have an interest in a SEO/PPC marketing career.
How much does the online social media marketing course cost?
The Specialist in Social Media Marketing costs to study online. This includes all course content and the examination fee.