Terms & Conditions

Examination fees

Pearson VUE administers Digital Marketing Institute computer based exams via its global network of test centers. The examination fee is payable directly to Pearson if your program does not include Exam Voucher.

Cooling off period:

A learner may express their right to cancel their purchase via email. On this expression a full refund will be issued without undue delay and in any event not later than 14 days. If a learner decides they do not want to commence the course during the initial period of 14 days a refund is only warranted if they have not accessed their program. 

Once the Program has been accessed by a student, this is indication of use of service and express acceptance of the above terms and conditions, and as a result no refunds will be issued at that point as it negates the cooling off period.

Payments terms for learners

Short Courses, Professional Diploma and Specialized Diploma Courses:

learners will be granted access to online content once course fees have been paid in full.

Postgraduate Diploma:

Learners undertaking the post graduate programme may avail of a 60 day payment structure as follows:

50% of the fee payable upfront

50% of the fee payable after 60 days (from initial payment date)

Learners will be granted access to the first part of the Postgraduate Diploma course once the first payment (50%) is made, the remaining fee must be paid with 60 days at which point full access to the programme will be granted.


Learners undertaking the masters programme may avail of a 120 day payment structure as follows:

35% of the fee payable upfront

35% of the fee payable after 60 days (from initial payment date)

30% of the fee payable after 120 days (from initial payment date)

Learners will be granted access to the first part of the taught element of the Masters programme once the first payment (35% of the course fee) is made, the remainder of the taught element of the course will be made available on receipt of the 2nd installment (35% of the course fee). Full access to the entire programme (taught and research) will be granted on receipt of the full programme fees (Final 30%).

Failure to make payments in the above timeframe will result in the student being withdrawn from the programme and access to the Learning Management System being revoked. All fees paid up to this point are non-refundable and non-transferable.

Start date:

Early access to your online programme is granted once the course fee is paid. Your official start date, however, is the 1st day of the month following payment, regardless of when the course is first accessed.

For example

If you pay on any date in April 2019, your official start date is May 1st, 2019. If you pay on any date in May 2019, your official start date is June 1st, 2019.

Validity of Invoices

An invoice issued by the Digital Marketing Institute is valid for a 14 day period from the date of issue, the Digital Marketing Institute reserves the right to withdraw an invoice within this period by notifying learners in writing.

Subscription Holders

Subscription holders agree to pay the monthly, annual, or course fee specified when you purchase a Subscription. Depending on where you transact with us, the type of payment method used, and where your payment method was issued, your transaction with us may be subject to foreign exchange fees or differences in prices because of exchange rates and other geographic-specific pricing. Any agreement you have with your payment provider will govern your use of your specified payment method. Your failure to terminate and/or continued use of your Subscription reaffirms that we are authorized to charge you for that Subscription. This does not waive our right to seek payment directly from you.


You may be asked to provide a credit, charge or debit card number from a card issuer that we accept in order to activate your Subscription – your authorizations in this section also apply to our payment processor and any other company who acts as a billing agent for us. You hereby authorize us to charge your specified payment method on a monthly or annual basis, in advance, for recurring Subscriptions, and to charge in advance for any course based or other subscription models, and/or to place a hold on your payment method with respect to any unpaid charges for Subscriptions. You authorize the issuer of your selected payment method to pay any amounts described herein without requiring a signed receipt. You authorize us to continue to attempt to charge and/or place holds with respect to all sums described herein, or any portion thereof, to your payment method until such amounts are paid in full. You agree to provide updated payment information upon request and any time the information you previously provided is no longer valid. You acknowledge and agree that Digital Marketing Institute, will not have any liability whatsoever for any insufficient funds or other charges incurred by you as a result of attempts to charge, and/or place holds on, your specified payment method as contemplated by these Terms.

You agree to pay us, through our payment processors, all charges at the prices then in effect for any purchase in accordance with the applicable payment terms presented to you at the time of purchase. You agree to make payment using the payment method you provide when you sign up for a Subscription. We reserve the right to correct, or to instruct our payment processor or financing partner to correct, any errors or mistakes, even if payment has already been requested or received.


On failure of your agreed subscription payment we will attempt to charge your card a further 2 times. On failure of the third attempt we will proceed to cancel your subscription and you will no longer have access to our services. Service will only be reinstated on payment of remaining annual balance upfront.


Learners who wish to defer their commencement date of a program may do so in extenuating circumstances. Deferrals may only be applied to learners who have paid the program fees in full and are at the discretion of the Digital Marketing Institute.

Leave of Absence

A Leave of absence may be accommodated for learners in extenuating circumstances to an initial maximum period of 3 months and are accommodated at the discretion of the Digital Marketing Institute.


Digital Marketing Institute reserves the right to refuse tuition fees and reserves the right to deny any applications.


The European Commission has provided an ODR website to help traders and consumers resolve disputes out of courthttps://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage


Customers can contact admin@digitalmarketinginstitute.com 

Digital Marketing Institute Ltd 

Duncairn House, 

  4 Carysfort Avenue, 

Blackrock, Co. Dublin, A94 D4E1 


Company Registration No: 467145

How strong are
your digital skills?

How much do you know about digital marketing?
Take our free digital diagnostic and benchmark your skills against your professional competition.


Industry ready courses