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Digital Marketing - Study Notes:

What is a search engine?

A search engine is a program that searches for and identifies items in a database that correspond to keywords or characters specified by the user, used especially for finding particular sites on the web. Search engines are an applied form of information retrieval, which is a field of study in computer science. 

Consumers use search engines to find answers to questions they have on a particular topic with the expectation that it will provide them with several answers to choose from.
The typical consumer journey begins with an internal realization that they have a need or want. Then, to resolve this need, they search online. The search engine results are effectively trying to provide an answer to their needs. 

This is a powerful interaction and it's the job of search marketers to:

  • Anticipate the questions that consumers are asking search engines (which are also your keywords). 
  • Create the website content or paid ads that answer these questions.
  • Position your product as the solution to their needs.

Search engine results page (SERP)

A search engine results page (SERP) is displayed by a search engine in response to a query from a searcher. The search query is also known as a keyword or key phrase. The SERP displays the links to the websites that the search engine believes will be the solution to the searchers’ needs. Being top of the search results is a very powerful signal to consumers that this is the best answer to their search.

Search engines have one major function: they provide answers to user queries through lists of relevant pages that they have retrieved and ranked for relevancy. These pages are ranked for relevancy and authority for search engine optimization (SEO), as well as for bid and ad quality for paid search results.

Paid search

Paid search is a faster and more straightforward means to serve clickable links on the SERP. Search marketers can use tools such as Google Ads or Microsoft Ads (on Bing) and so on, to select a number of keywords. The search engine shows their website at the top of the search results when people look for these keywords. The search engine will charge the advertiser when the searcher clicks their ad. And, if users do not click the ad, the advertiser doesn't pay.

Paid advertising makes up the bulk of a search engine results page above the fold because this is where search engines like Google make most of their revenue. When people click on ads, Google gets paid, and that’s the bulk of their profits. These paid ads are the result of Google Ads advertising.

Organic search

Search engine ranking in organic search determines where a particular site appears on the SERP. 

A site's rank is determined by the quality of its content, the functionality of the website, and the profile of backlinks from other websites. 

Organic search results are shown on a SERP below the paid ads. Google feels these are the most relevant and trustworthy results to show for any given query.

Users tend to click more on the organic search results than on the paid ads, as the former are considered more trustworthy and relevant. Usually when users recognize an ad as a paid ad, they’re less likely to click on it, and prefer to click on the organic results below it. 

Search engine processes - organic

Generally speaking, all search engines have three main processes: the crawler, the indexer, and the query engine.

  • Crawling: The crawler, which in Google is known as Googlebot, is a piece of software that continuously crawls the web trying to find new links and updated pages. This involves reading and understanding the content of a web page and website. 
  • Indexing: When the crawler finds something new, it sends them on to the indexer, which tries to make sense of what the crawler has found, and sees what kind of keywords that page could be ranked for. The indexer then builds an index of rank-able web pages. This involves associating the web address within a particular category in the search engine database.
  • Ranking: The query engine is the front end of Google, where the user enters search terms, and where Google interprets what the user has typed in and selects the best possible results from the index to show in its search result. This determines the position of the website on the SERP in response to a relevant query. Again, relevancy and trust are the key factors that Google uses to determine which of the new results deserves to be ranked near the top. 

Search engine processes – paid advertising

The process for paid advertising is very different from the one for organic search. Search engines serve paid search ads based on advertiser keyword choice, ad and landing page quality, and how much the advertiser is willing to pay for a click. 

Advertisers choose keywords that they want to advertise on. Whenever their keyword is searched for, it triggers a live auction. 

Google determines which ad is shown first, second and third, depending on the bids that the advertiser has put in for that particular keyword, as well as the quality score of their ad and their landing page. Those combined result in an ad rank, and the ad with the highest ad rank is shown as the first ad. 

The role of search in business

Search engines are used to provide answers to people's needs. Therefore, the goal of a business is to provide the answer to these needs by anticipating their questions and providing a solution. When done correctly, this is likely to lead to increased business for an organization.
 

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Clark Boyd

Clark Boyd is CEO and founder of marketing simulations company Novela. He is also a digital strategy consultant, author, and trainer. Over the last 12 years, he has devised and implemented international marketing strategies for brands including American Express, Adidas, and General Motors.

Today, Clark works with business schools at the University of Cambridge, Imperial College London, and Columbia University to design and deliver their executive-education courses on data analytics and digital marketing. 

Clark is a certified Google trainer and runs Google workshops across Europe and the Middle East. This year, he has delivered keynote speeches at leadership events in Latin America, Europe, and the US. You can find him on X (formerly Twitter), LinkedIn, and Slideshare. He writes regularly on Medium and you can subscribe to his email newsletter, hi, tech.

Clark Boyd
Neil Patel

Neil Patel is the co-founder of NP Digital. The Wall Street Journal calls him a top influencer on the web, Forbes says he is one of the top 10 marketers, and Entrepreneur Magazine says he created one of the 100 most brilliant companies. Neil is a New York Times bestselling author and was recognized as a top 100 entrepreneur under the age of 30 by President Obama and a top 100 entrepreneur under the age of 35 by the United Nations.

Neil Patel
Nikki Lam

Nikki Lam is Senior Director of SEO at Neil Patel Digital, where she oversees the Organic Search offering, leads a growing team of over 20 passionate Search strategists, and assists in award-winning SEO campaigns for NP’s growing roster of enterprise and Fortune 1000 clients.

Nikki Lam
Joe Williams

Joe Williams teaches search engine optimization at Joe Wills. He holds a degree in Computing Informatics, and he’s been an SEO specialist for over 15 years. He’s consulted and trained many large blue-chip companies including The Guardian, Cosmopolitan, and Sky. He's on a mission to make SEO easy, fun, and profitable. You can catch him on X and LinkedIn.

Joe Williams

ABOUT THIS DIGITAL MARKETING MODULE

SEO Setup
Clark Boyd Clark Boyd
Presenter
Neil Patel Neil Patel
Presenter
Nikki Lam Nikki Lam
Presenter
Joe Williams Joe Williams
Presenter

With the help of Nikki Lam, Joe Williams, Neil Patel, and Clark Boyd you will drill deep into the fundamentals of SEO. You will begin with the fundamentals - how search engines are used, how search algorithms align results to search queries, and the benefits of SEO for a business. Following this you will  delve into Google’s search engine algorithm, its sub-algorithms, and the key ranking factors. The experts will cover the core principles of SEO, key SEO objectives, their associated tactics and techniques, and the metrics used to track their performance for websites