Digital Marketing - Study Notes:
Preparation Steps
So you have created a well-structured presentation. You are almost ready to deliver it! But you have some important preparations to make, and things to think about – and get right – before you start talking.
Step 1: Arrive early and practice.
You must practice giving your presentation! Arrive early at the room where the presentation is to be held. Have a run-through and practice where you are going to stand and what level of volume and voice projection will be necessary for you to be heard in the room. Practice using your visuals. Ensure that your remote control works in all parts of the room. And have a backup plan in case of some technical glitches!
Step 2: Take control of the room.
Don’t be afraid to move the furniture to meet the requirements of your presentation.
For example, are the tables laid out in school-room style, cabaret style, boardroom style, or horse-shoe style? Which works best for you? Will everyone be able to see and hear? Is the sun shining on your projection screen? And what about the seating? Is there enough, and is it suitable? You don’t want your voice to be drowned out by the squeaking and groaning of old chairs!
Don’t forget the technical considerations. Are there power sockets close by the podium? Is your laptop compatible with the in-room audio-visual system? Do you have your presentation on a back-up memory stick? If people are dialing in remotely, will they be doing so from the start of your presentation or at a defined time?
Also think about how you’ll be delivering. Do you need a whiteboard? Do you need pens and flip chart paper? Is there a stylus for the electronic whiteboard which uses spreadsheet data as the source for charts and tables?
Step 3: Consider your audience carefully.
Are there VIPs or senior executives coming to your presentation? You will want them to be in your direct line of sight at all times and seated in a cluster directly in front of you.
If they decide to spread themselves about the room, then you may make unintentional ‘orphans’ out of some of them, as you forget to look in their direction during your presentation. A solution is to print out name cards with the name of the VIP printed on both sides of the card, and then stick them onto the seats you have chosen for them. Then, when the VIPs arrive, they know exactly where it is that they have to sit, and you know their names. If a VIP does comment on the name cards, you can honestly respond that you like to ensure that all of your VIPs are sitting in your direct line of sight. Don’t underestimate people’s fondness for a little bit of flattery!
Step 4: Don’t forget to have a back-up plan
Make sure you’ll be able to respond to the worst-case scenario by considering in advance what is the worst thing that can happen and prepare accordingly. What if the room is double booked? What if you cannot connect to or use your presentation? What if there is a power cut? Suppose a VIP is going to be late. Do you wait for them to arrive before beginning? Or do you start anyway and recap – or not – when they arrive?
Preparation in action
Consider this real-life example of someone taking control of the layout of the room and ensuring a presentation is delivered to the best effect.
A multinational client was holding their annual conference in a 20,000-seat arena in Amsterdam. The conference was to be attended by up to 4,000 people and to last for three days. My role was to train and coach the Senior Management Team (or SMT), who were to open each day of the conference with their own presentations.
The SMT were concerned that when they stood to present, the audience would gravitate towards the rear of the arena and leave the seats nearest the stage empty. Obviously, this would be very off-putting, especially in such a large space. From my viewpoint, I could also see that the audience would gravitate towards the more popular members of the SMT and away from the less popular. This would be very embarrassing for the company!
With taking control of the presentation space in mind, I suggested that I could ensure that everyone sat in the first few tiers of seating and ignored the seating at the rear of the arena, but there would be an extra cost incurred of €2.50! I bought a roll of wide masking tape and arrived in the arena early in the morning. Using the tape, I cordoned off the rear of the arena, causing the audience to fill up the front tiers of seating. Only when there was the possibility of overflow, did I open up additional seating. It was a good result as the arena appeared full and the audience was closer to the presenters and enjoyed greater interaction.
Cathal Melinn
Cathal Melinn is a well-known Digital Marketing Director, commercial analyst, and eommerce specialist with over 15 years’ experience.
Cathal is a respected international conference speaker, course lecturer, and digital trainer. He specializes in driving complete understanding from students across a number of digital marketing disciplines including: paid and organic search (PPC and SEO), analytics, strategy and planning, social media, reporting, and optimization. Cathal works with digital professionals in over 80 countries and teaches at all levels of experience from beginner to advanced.
Alongside his training and course work, Cathal runs his own digital marketing agency and is considered an analytics and revenue-generating guru - at enterprise level. He has extensive local and international experience working with top B2B and B2C brands across multiple industries.
Over his career, Cathal has worked client-side too, with digital marketing agencies and media owners, for brands including HSBC, Amazon, Apple, Red Bull, Dell, Vodafone, Compare the Market, Aer Lingus, and Expedia.
He can be reached on LinkedIn here.

Kevin Reid
Kevin is a Senior Training Consultant and the Owner of Personal Skills Training and the Owner and Lead Coach of Kevin J Reid Communications Coaching and the Communications Director of The Counsel.
With over twenty years of experience in Irish and International business with an emphasis on business communications training and coaching, he is a much in demand trainer and clients include CEO’s, general managers, sales teams, individuals and entire organisations.
With deep expertise in interpersonal communication through training and coaching and in a nurturing yet challenging environment, Kevin supports teams and individuals through facilitation and theory instruction to empower themselves to achieve their communication objectives. This empowerment results in creativity, confidence building and the generation of a learning culture of continuous self-improvement.

By the end of this topic, you should be able to:
- Critically analyse the process of using analytics tools to create insights
- Critically evaluate the role of Artificial Intelligence (AI) and Machine Learning (ML) tools in enhancing marketing strategy
- Evaluate Customer Relationship Management (CRM) data and its use in informing business decisions