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Web Analytics Basics

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Web analytics is a term that applies to all forms of online measurement. Generally, we use it to refer to analytics tools like Google Analytics or Adobe Omniture. But there are many more forms of web analytics that allow you to understand exactly how people engage with your website. We’ll focus purely on Google Analytics, because it’s free to use and it’s the most-used web analytics platform on the web.

Benefits of web analytics

Web analytics allows you to understand three things:

  • How people find your website
  • How people engage with your website
  • What your website’s strengths and weaknesses are

This is incredibly valuable information, which allows you to improve your website, as well as improve your digital marketing efforts. Without web analytics, we’re just guessing what works and what doesn’t.

Web analytics allows us to make informed decisions based on actual data. That’s what sets digital marketing apart from other classical marketing activities.

The key benefits of analytics are that it enables you to:

  • Get closer to the customer
  • Accurately gauge user experience
  • Gain insights from real customer experience

Google Analytics interface

The Google Analytics interface shows you the top-level metrics of your website’s performance in the last 30 days. Here, you can see:

  • The total amount of sessions
  • The amount of users that have visited your site
  • How many pages they viewed
  • The amount of pages a visitor looks at, on average
  • How much time they spend on the site
  • The average bounce rate
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Barry Adams

Barry Adams is the founder of Polemic Digital, which won Best Small SEO Agency at the 2016 UK Search Awards. He has been an active practitioner since 1998 and is co-chief editor for State of Digital. His clients include national brands like EMO Oil and The Sun, multinationals and local businesses.

Data protection regulations affect almost all aspects of digital marketing. Therefore, DMI has produced a short course on GDPR for all of our students. If you wish to learn more about GDPR, you can do so here:

DMI Short Course: GDPR

You will not be assessed on this content in your final exam.


    Barry Adams
    Skills Expert

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