Nov 25, 2022
Pre-Covid businesses were all abuzz about CX, recognizing that by employing a customer centric approach to their marketing strategy they gave themselves a competitive edge - which drove revenue, growth and customer loyalty.
In this webinar, CX expert Maria Svejdar outlines how to build a customer centric strategy for B2B, and guide us on the CX trends that we should be incorporating in 2023.
The presentation slides can be viewed and downloaded here.
CPD-registered members are entitled to claim 1 point for watching this webinar in full. This will be logged automatically into your CPD records.