Nov 25, 2022
Pre-Covid businesses were all abuzz about CX, recognizing that by employing a customer centric approach to their marketing strategy they gave themselves a competitive edge - which drove revenue, growth and customer loyalty.
In this webinar, CX expert Maria Svejdar outlines how to build a customer centric strategy for B2B, and guide us on the CX trends that we should be incorporating in 2023.
The presentation slides can be viewed and downloaded here.
This content is available to Power Members only.
CPD-registered members are entitled to claim 1 point for watching this webinar in full. This will be logged automatically into your CPD records.