Oct 12, 2021

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Team Talk: A Guide to Chatbots

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In this DMI TeamTalk we will look at the capability of Chatbots, the different types and which may be best for your business.

Why is it important to know about Chatbots?

  • 80% of businesses are projected to integrate some form of chatbot system by the end of 2021.
  • 67% of customers globally reported using a chatbot for customer support in the past year.
  • 95% of consumers believe that ‘customer service’ will benefit the most from chatbots.

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