Oct 12, 2021

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Team Talk: A Guide to Chatbots

In this DMI TeamTalk we will look at the capability of Chatbots, the different types and which may be best for your business.

Why is it important to know about Chatbots?

  • 80% of businesses are projected to integrate some form of chatbot system by the end of 2021.
  • 67% of customers globally reported using a chatbot for customer support in the past year.
  • 95% of consumers believe that ‘customer service’ will benefit the most from chatbots.

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